Privasoft Awarded GoC Contract for File, Imaging and Records Management System -- Solution Helps GoC Meet Transparency Objectives
Privasoft today announced that it has been awarded a long term contract for the provision of a comprehensive File, Imaging and Records Management (FIRM) solution for the Government of Canada (GoC). The contract was awarded after a thorough competitive bid process through Public Works and Government Services Canada (PWGSC). The FIRM contract will provide a comprehensive vehicle for all Departments to implement a software solution that meets not only ATIP but other legislative requirements as well. The AccessPro Suite offers an automated case management solution for capturing, tracking and administering to information processes with compliance requirements.
Ottawa, ON (PRWEB) April 30, 2008
Privasoft today announced that it has been awarded a long term contract for the provision of a comprehensive File, Imaging and Records Management (FIRM) solution for the Government of Canada (GoC). The contract was awarded after a thorough competitive bid process through Public Works and Government Services Canada (PWGSC).
The initial clients are the Access to Information and Privacy (ATIP) offices at Library and Archives Canada and Department of Justice, who respond to formal, informal and consultation requests made under the Access to Information and Privacy Acts. These offices gather all material relevant to requests for information, review records and apply exemptions in accordance with ATIP legislation. In addition, the ATIP Offices review internal files such as internal audits and complaints as well as consultations originating from other government institutions and other levels of government. The Privasoft solution will allow analysts to improve the level of service provided to ATIP requesters, while ensuring that released documents are secure and protected from incorrect or inadvertent disclosure of sensitive information.
Providing ATIP services to Canadians is estimated to cost the Government of Canada $30 million annually, and a shortage of knowledgeable subject matter experts has made it challenging to keep up with an increasing volume and complexity of demands. Privasoft AccessPro software will allow Government departments to improve processing efficiencies while maximizing employee productivity and ensuring legislative compliance.
The FIRM contract will provide a comprehensive vehicle for all Departments to implement a software solution that meets not only ATIP but other legislative requirements as well. The AccessPro Suite offers an automated case management solution for capturing, tracking and administering to information processes with compliance requirements. It also includes electronic redaction for the secure removal of sensitive information from documents. It represents an added capability available to the GoC in support of the Government's commitment to the transparency objectives of the Federal Accountability Act.
This award also makes the FIRM solution available to the GoC community for other case management applications. Government of Canada departments who seek to automate workflow processes while securing an audit trail have the ability to widely implement Privasoft AccessPro technology under the FIRM contracting vehicle.
Under the contract, Privasoft will provide its AccessPro software, maintenance and professional services needed to deploy the file, imaging, records management system. The award is a 5 year vehicle with the possibility to extend for an additional 3 years, ensuring that Government of Canada's objectives are met through 2016.
About Privasoft
For nearly 20 years, Privasoft has served the public sector with automated case management solutions designed to help improve process efficiency, enforce accountability and streamline decision making. Privasoft customers include organizations who must comply with legislative, regulatory and internal requirements including all levels of government, health care and law enforcement. They manage workflows with compliance requirements including Freedom of Information and Privacy Act request handling, correspondence management and complaints tracking. Privasoft technology is the most widely established FOI-specific solution in the world, with thousands of licenses deployed globally. For more information about Privasoft, visit www. privasoft. com
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