Print Audit Receives Prestigious Quality Award for Second Year in a Row
Print Audit, a leading print management software developer announced today that it has won the National Quality InstituteÂ’s Gold Customer Service Award under the prestigious Canada Awards for Excellence (CAE) program.
Calgary, Alberta (PRWEB) September 21, 2005
Print Audit, a leading print management software developer announced today that it has won the National Quality InstituteÂ’s Gold Customer Service Award under the prestigious Canada Awards for Excellence (CAE) program.
The Canada Awards for Excellence (CAE) is NQI's annual awards program that recognizes Canadian organizations that, through a commitment to innovation, productivity, healthy workplace and ethics, have demonstrated sustainable measures of continuous improvement. Winning organizations have reported expanding market share, increased efficiency, enhanced international competitiveness, reduced costs and higher employee retention and productivity.
The CAE Customer Service Award for Small Business, presented by the Canadian Federation for Independent Business (CFIB) and NQI, recognizes customer service excellence in organizations and is based on the NQI 10 Point Quality Criteria for Small Business.
"It is a great honor to once again be recognized by the National Quality Institute," said John MacInnes, President and CEO of Print Audit. "Winning the Customer Service Award is a strong testament to the quality of our products and customer support."
Print Audit has made customer service its top priority since its inception. The company has a customer care department, which contacts all of its customers fifteen and forty-five days after they purchase to ensure that they are fully satisfied. Print Audit also surveys all its customers on a regular basis and their feedback is used to improve future releases of the software.
About Print Audit
Print Audit has been developing print tracking and copy auditing solutions since 1998 and its products are in use around the world. Print AuditÂ’s products enable their customers to analyze, reduce and recover their printing and photocopying costs. The market for Print AuditÂ’s products continues to grow as many diverse organizations realize the value of controlling printing expenditures.
About the National Quality Institute (NQI)
National Quality Institute (NQI) is the national steward organization for the annual Canada Awards for Excellence. Created in 1992, NQI is an independent, not-for-profit organization and the leading authority in Canada on workplace excellence based on quality systems and healthy workplace criteria. NQI provides organizational leaders with strategic business frameworks, services and tools that support ongoing performance improvement in quality and healthy workplace environments, using NQI's innovative Roadmap to Excellence. The four levels of NQI's Progressive Excellence Program (NQI PEP®) certification lead to eligibility for the Canada Awards for Excellence.
For more information please contact:
Print Audit - North America
877.41.AUDIT (28348)
Http://www. printaudit. com (http://www. printaudit. com)
Print Audit - Europe
+44(0)1483 726206
Http://www. printauditeurope. com (http://www. printauditeurope. com)
Print Audit - Australia/New Zealand
+61 3 95243131
Http://www. printauditaustnz. com (http://www. printauditaustnz. com)
Print Audit - South Africa
+27 82 562 3468
Http://www. printauditsa. com (http://www. printauditsa. com)
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