MedHost Ranked #1 ED Systems Vendor by KLAS
Mid-Year 2003 KLAS Report Shows MedHost as Industry Leader in ED Systems
(PRWEB) June 22, 2003
Addison, TX – MedHost, the fastest-growing Emergency Department information solutions company, received the top ranking in KLAS Enterprises’ 2003 Top 20 mid-year report for ED Systems. Designed to help healthcare organizations with strategic vendor planning and selection, the KLAS mid-year report contains 18 categories of performance and business indicators based on customer feedback.
“MedHost has demonstrated high client satisfaction, as reported by our database healthcare IT (HIT) performance measures from over 4000 healthcare facilities. MedHost clients submitted to KLAS confidential performance ratings comparing MedHost performance to other HIT solutions they also have installed. These clients reported to us that the MedHost rating on “would you buy again?” was 97% in favor of MedHost, the highest rating of any of the EDIS solutions,” said Ralph Reyes, senior vice president at KLAS Enterprises. “In particular, their clients reported exception performance in 4 key performance measurement factors i. e. “money’s worth,” “implemented on time,” “proactive service,” and “quality of training.” MedHost’s performance, as reported by their clients, increased by 4% since the Fall 2002 report, the most improved of any EDIS solution.”
In just six months, MedHost has jumped from a #4 ranking to the top spot. MedHost also ranked first for exemplary performance in 11 of 18 categories. The report includes commentary from current users of MedHost. Some of the comments are as follows:
“The system is very easy to use. The ages of those on our nursing staff range from 20 years old to 70 years old, and they are all able to use the product very easily. We have been doing 100 percent nursing documentation for over two years.”
“The Training folks were fantastic. When we went live, they stayed with us for two full days and never left our side. They made sure that we continued to use the system more even during our busy ER shifts.”
Craig Herrod, CEO of MedHost adds, “Our Customers and their satisfaction is the #1 priority of MedHost and all our associates. Our #1 ranking in the KLAS mid-year report shows that our Customers are achieving success as demonstrated by their positive commentary and evaluations. As we continue to strive to meet and exceed our Customers’ expectations for exceptional service and innovative products, the “Best in KLAS” award at the end of the year looks promising.”
About MedHost
MedHost is a software solutions company providing highly visual, easy-to-use process management technology for the healthcare industry. The MedHost EDMS product suite has been adopted by leading institutions throughout the United States and proven to dramatically improve ED processes and increase customer satisfaction. Products include real-time patient tracking, clinical documentation, order entry, comprehensive reporting and more. MedHost is headquartered in Addison, Texas, at 15455 North Dallas Parkway. The company's telephone number is (888) 218-4678; direct all e-mail to medhostinfo@medhost. com. Additional information is available at www. medhost. com.
About KLAS Enterprises
KLAS provides the healthcare information technology (HIT) industry with unbiased information on HIT vendor performance. KLAS, in concert with CIOs and other healthcare professionals, has created a database of information about the performance of Healthcare Information Technology Software Vendors. This database contains vendor performance data representing over 4000 healthcare facilities, 300+ vendors and 500+ different products. KLASÂ’s performance reports are used by health care providers to find out which vendors truly deliver what they promise and vendors to ensure they are meeting the needs of customers.
For further information contact KLAS Enterprises, LLC at 801-226-5120 or on the Web at www. healthcomputing. com.
