INgage Networks Promotes Christine Buonocore to Vice President of Customer Experience
Emphasizing its commitment to providing exceptional end-to-end customer experience, INgage Networks promotes Christine Buonocore to the newly created position of Vice President of Customer Experience.
Naples, FL (PRWEB) August 3, 2010
INgage Networks (http://www. ingagenetworks. com), an award-winning enterprise social software provider, promotes Christine Buonocore to Vice President of Customer Experience. Christine will spearhead the company’s commitment to providing an exceptional customer experience from initial strategic planning to solution implementation and ongoing support.
Christine joined INgage Networks in 2009 as Director and has since made continuous improvements in building out the company’s channel development and partner enablement programs. She has also been instrumental in implementing process improvement to ensure operating efficiencies during the company’s growth, and creating a complete and seamless positive experience for the customer.
“Christine has done a tremendous job of leading our innovations in customer experience, including our business analysts, account management and customer service teams,” said Kim Patrick Kobza (http://www. ingagenetworks. com/team/kim-kobza), President and CEO of INgage Networks. “Her leadership is fundamental to INgage Networks’ core values and belief systems, and her expertise is vital to healthy customer relationships and account growth.”
“A focus on customer experience is taking hold in the marketplace as companies realize that it’s more than customer service,” said Christine Buonocore, INgage Networks’ new VP of Customer Experience. “We have an exceptional team at INgage Networks to ensure that the full experience – from A to Z – is delivered to our customers, providing them with confidence and ensuring them they’ve made the right decision to do business with us.“
Christine brings 20 years of expertise in business strategy, client relations, people management and operational excellence, including a decade in various leadership positions with Pcubed, a global firm specializing in enterprise project management for its Fortune 500 clientele. During her tenure at Pcubed, she served as CEO and Executive Director responsible for global strategy and operations for the MPUG division, a partnership with Microsoft focused on building community/social networks for its MS Project customers and partners. Accredited in public relations, Christine holds a BA degree from Duke University and an MBA in Global Management, General Management, and Marketing from the University of Florida.
About INgage Networks
Established in 1999, INgage Networks provides award-winning enterprise social software and services that enables organizations to collaborate online with their networks of employees, customers and partners to gain real-time intelligence. The company's SaaS solution ELAvate has been voted the software industry’s “Best Social Networking Solution,” and includes a mobile marketing application, advanced analytics and Social CRM integration to drive actionable results. Visit www. ingagenetworks. com.
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